CueVexa legal
Privacy Policy
Effective 13 August 2026. CueVexa is a product of OkangGroup. This policy explains how we handle personal information when you use the CueVexa website, create an account, sign in with Google, download or test CueVexa DJ Studio, manage a licence, make a purchase, or contact support.
Pre-launch draft for approval by OkangGroup and qualified counsel. It must not be presented as final until an effective date, legal entity details and contact address are approved.
Information we collect
We may collect account information such as your name, email address and profile details; authentication information supplied by our sign-in providers; licence, entitlement and order status; device and installation identifiers used for licensing; app version and validation times; download, security and diagnostic records; support communications; and payment-provider transaction references. CueVexa does not receive or store your full payment-card details when payment is handled by a payment provider.
Google sign-in
If you choose Continue with Google, Google authenticates you and provides CueVexa with the account information needed to create or access your CueVexa account, such as your email address, name and profile information made available through the standard sign-in scopes. CueVexa does not use Google sign-in to access your Gmail, Google Drive, contacts or other unrelated Google services.
How we use information
We use personal information to create and secure accounts; authenticate users; issue, validate, extend and revoke licences; provide authorised downloads and tester releases; process and reconcile purchases; provide support; investigate misuse or fraud; maintain service security; diagnose faults; improve reliability; and meet legal, accounting and regulatory obligations.
Legal bases
Where UK data-protection law applies, processing is carried out as necessary to perform our contract with you, comply with legal obligations, pursue legitimate interests such as service security and fraud prevention, or on the basis of consent where consent is required. We consider proportionality and data minimisation when relying on legitimate interests.
Service providers and sharing
We may share only the information necessary with service providers that support CueVexa, including authentication, database and hosting providers, deployment infrastructure, email delivery, payment processing, monitoring and customer support. We may also disclose information where required by law, to protect users or the service, or as part of a legitimate corporate transaction subject to appropriate safeguards. We do not sell personal information.
International transfers
Some service providers may process information outside the United Kingdom. Where applicable, we use recognised transfer mechanisms and contractual or organisational safeguards appropriate to the destination and service.
Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including account operation, licence administration, security, support, legal obligations, accounting and dispute resolution. Testing and diagnostic information is retained only for a proportionate period and may be removed or anonymised when it is no longer needed.
Security
CueVexa uses measures including access controls, encrypted connections, server-side entitlement checks, restricted administrative functions, private storage where appropriate, secret isolation, logging and monitoring. No online service can guarantee absolute security, so users should also protect their account credentials and report suspected compromise promptly.
Your rights
Depending on applicable law, you may have rights to request access to personal information, correction, deletion, restriction, portability or objection to certain processing. You may also withdraw consent where processing relies on consent. UK users may complain to the Information Commissioner's Office. We may need to verify identity before fulfilling a privacy request.
Children
CueVexa is not designed to knowingly collect personal information from children who are below the age at which they can independently consent to the relevant online service under applicable law.
Changes to this policy
We may update this policy when CueVexa, our service providers or legal requirements change. Material changes will be reflected on this page with an updated effective date and, where appropriate, communicated through the service.
Contact
Privacy and account-data questions can be submitted through the CueVexa Support page. CueVexa is operated as a product of OkangGroup. Additional formal business contact details will be published as the service moves from testing to full commercial release.